Being more and more familiar with the software I was able to play around with the audio and footage more effectively. I have done a few edits where the voice of the person is playing while looking at another scene then having a transition to bring the person talking into the frame.
I successfully added the subtitles to the phone call section of our doc. and decided to have certain phrases by themselves on the screen in order to create effect, for example the sentence: "It's not worth it."
A few alterations to the footage was also made and transitions, trying to get the timing right and the length of it correct.